To AI,
or not
to AI.

That is the question.
Ryan Tan Yu  Co-founder & COO, Mata Technologies Inc. Technology & Innovation Forum · CCCI · CBM 2026  ·  18 June 2026 · Waterfront
William Shakespeare
01

When to AI
and when not to AI

That is also the question.

Innovation is still undefeated.

Tradition versus innovation is not a new fight. It has played out through history. The tools we use today were once resisted.

Undefeated

... but that doesn’t mean we discard tradition.

“Ang hindi marunong lumingon sa pinanggalingan ay hindi makakarating sa paroroonan.”
— José Rizal, probably
José Rizal
Dr. José Rizal

Yesterday’s heresy is today’s norm.

1990sThe web / e-commerce

Dismissed as “brochureware,” a fad. The skeptics became the case studies.

1980sATM Machines

Supposed to end the teller. Instead, teller jobs rose for two decades and evolved.

1970sProtesting Calculators

Then strongly opposed, now we all use everyday.

The best way to predict the future is to invent it. — Alan Kay, 1971

Automate production, not origination.

AI as a tool

Net-positive · it compounds up

Leverage, speed, reach. The machine takes the grind so the human can do more of the work only a human can do.

Each honest output becomes the foundation for the next — the value stacks, and the human stays the author.

AI as substitute for talent

Net-negative · it compounds down

Dishonesty → misrepresentation → eroded trust → diluted identity. Each shortcut stacks — and outlives the saving.

Every shortcut is harder to walk back than the last, until the work feels soulless — and customers notice.

Earth

Where they went wrong

Case studies and cautionary tales — AI missteps around the world.

Coca-Cola AI ad
Coca-Cola · 2024 & 2025

Beloved nostalgia, diluted

Rebuilt its beloved Christmas ad with AI, and the world called it “soulless.” It did it again the next year, cheaper, and was panned harder.

⚠ Dilution of identity
Source: NBC News ↗
Willy's Chocolate Experience
Willy’s Chocolate Experience

Wonderland → Warehouse

AI images sold a wonderland; families walked into a bare warehouse. Children cried, police were called. It now sits in the Museum of Failure.

⚠ Misrepresentation
Source: Wikipedia / BBC ↗
Sports Illustrated
Sports Illustrated · 2023

Hallucinated Author-ity

Ran articles under writers who didn’t exist — AI headshots you could buy online. When questioned, the “authors” vanished.

⚠ Dishonesty
Source: CNN ↗
ChatGPT travel error
August · 2025

Stranded at the gate

A couple missed their trip entirely — ChatGPT got the country’s entry rules wrong, and they trusted it.

Weldborough, Tasmania
Tasmania · 2025

Inexistent tourist spots

An AI travel site invented “Weldborough Hot Springs.” Dozens drove out; a local pub fielded the confused arrivals. There are none.

Eiffel Tower in the wrong place
April · 2024

The Eiffel Tower… in Beijing

Travel AIs confidently place real landmarks in the wrong cities and route people to places that don’t exist.

~90% of AI-generated itineraries contain errors. Booked on a hallucination, paid for in real life.

Source: SEO Travel study, 2025 ↗ — 100 ChatGPT-generated itineraries across the world’s top destinations.

And on the topic of dishonesty

Blaming AI for layoffs — and the counterargument.

There was AI-washing (dressing up ordinary work as “AI”); now there is “AI layoffs.” Regulators have already started fining it.

The lazy math
AI eliminates 4 jobs.
Short-term saving, long-term shrink.
AI eliminates 4 jobs
The honest math
AI superpowers all five = 25×.
Multiply your people. Don’t subtract them.
AI superpowers all five

Where we are now

What this shift means for a culture like ours.

Terrain dictates the game

Same tools. Different games.

China
Scale & speed: mass-produce, iterate, ship.
vs
Japan
Craft & discipline (monozukuri, kaizen, ikigai).
Europe
Industrial B2B: SAP, ASML, Dassault.
vs
India / Indonesia
Mass B2C; e.g. Gojek, Shopee, Jio.
The West
Mature, deep-capital markets.
vs
The Philippines
Similar language, different market, resources, maturity.

The super-app that wins in Jakarta doesn’t transplant to Frankfurt.
You can’t replicate an outcome without recreating the conditions that produced it.

Filipino digital natives
Digital natives
Where we actually stand

Young. Fluent. Fast. World-ready.

25.7
median age — among the world’s youngest workforces
PSA, 2020 Census
#2
in Asia for English — EF index 578, above India’s 504
EF EPI 2025
$40B
IT-BPM, 1.9M jobs — roughly 8% of national GDP
IBPAP, 2025
70→34%
cost as the reason clients pick us — the cheap-labor edge is thinning
IBPAP industry survey

We were never just cheap. And cheap is exactly the part AI erases first.

Cebu has lived both answers

We’ve been the passenger. We’ve been the driver.

Cebu furniture
2008
Furniture · the lesson

Once the country’s furniture capital.

The commodity, volume work bled out to automation and cheaper hubs. Design-led makers survived by competing on craft, not price.

Cebu BPO
TODAY
BPO · the live call

$40B · 1.9M jobs · 8% of GDP.

Our biggest edge now stands at the very same fork, facing AI and automation. Will this be another furniture-like loss?

How Cebu navigates the AI world

Leveraging characteristics unique to the Philippines as a human capital hub

Cebu steered with genuine craft

ASEAN artworks
Cebu City

Artists for ASEAN

Insisted on original artistry to welcome ASEAN. An institution refusing the tool, on purpose, for identity.

Interactive tourism map
Cebu Province

Interactive tourism maps

Drawn by human hands, coded with technology. Origination human. Production digital. Access: World.

Cebuanimation
Cebuanimation

Real Animators, Real Talent

Upskilling entry-level animators to elevate with genuine craft and modern tools — plus business workshops.

Cebu Provincial Capitol

Human talent—augmented, not replaced

Artist drawing by hand

72 hours, done by hand

Welcoming the world for ASEAN, Cebu’s deadline begged for GenAI. Cebuano artists drew it by hand — because Cebu is a UNESCO Creative City of Design.

On-the-ground mapping

Genuine, not generated

Tourism data and maps — real places, on-the-ground data, mapped by human hands for Cebu Province. Not hallucinated. Sourced.

Animators

Enhanced, not obsolete

When AI gutted low-value animation, Cebu trained its animators up-market — Cebuanimation.

Don’t compete on what AI copies.
Compete on what it can’t.

Relationship-first trust Creativity & craft Hospitality & service DNA English + cultural fit A 26-year-old’s hunger
“It’s the Indian, not the pana.”

The tool never made the marksman.

So — to AI, or not to AI?

We don’t reject innovation.
We shape it.

Because even with every tool, nothing beats human creativity.

Up next — beyond tools and automation, into craft and innovation:
the SolutionsFest Showcase, from Cebu’s own builders. →
To AI, or not to AI?
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Ryan Tan Yu

Co-founder & COO, Mata Technologies Inc.

ryan@mata.ph

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Shakespeare

To AI,
or not to AI.

That is the question.

Ryan Tan Yu
Co-founder & COO, Mata Technologies Inc. Technology & Innovation Forum · CCCI · CBM 2026 · 18 June 2026 · Waterfront

Swipe
01

When to AI
and when not to AI

A fight as old as progress
Undefeated

Innovation is still undefeated.

Tradition versus innovation is not a new fight. It has played out through history. The tools we use today were once resisted.

José Rizal

... but that doesn’t mean we discard tradition.

“Ang hindi marunong lumingon sa pinanggalingan ay hindi makakarating sa paroroonan.”

— José Rizal, probably

We have seen this movie before

Yesterday’s heresy is today’s norm.

1990s

The web / e-commerce

Dismissed as “brochureware,” a fad. The skeptics became the case studies.

1980s

ATM Machines

Supposed to end the teller. Instead, teller jobs rose for two decades and evolved.

1970s

Protesting Calculators

Then strongly opposed, now we all use everyday.

The best way to predict the future is to invent it.

— Alan Kay, 1971

Automate production,
not origination.

AI as a tool

Net-positive · compounds up

The machine takes the grind so the human does more of the work only a human can do. Each honest output becomes the next one’s foundation.

AI as substitute for talent

Net-negative · compounds down

Dishonesty → misrepresentation → eroded trust → diluted identity. Each shortcut is harder to walk back than the last.

Earth

Where they went wrong

Case studies and cautionary tales — AI missteps around the world.

When the world turned to AI — it shipped slop.

Coca-Cola · 2024 & 2025

Beloved nostalgia, diluted

Rebuilt its beloved Christmas ad with AI, and the world called it “soulless.” It did it again, cheaper, and was panned harder.

⚠ Dilution of identity
Source: NBC News ↗
Willy’s Chocolate Experience

Wonderland → Warehouse

AI images sold a wonderland; families walked into a bare warehouse. Police were called. Now in the Museum of Failure.

⚠ Misrepresentation
Source: Wikipedia / BBC ↗
Sports Illustrated · 2023

Hallucinated Author-ity

Ran articles under writers who didn’t exist — AI headshots you could buy online. When questioned, they vanished.

⚠ Dishonesty
Source: CNN ↗

AI promised paradise. Reality delivered a warehouse.

August · 2025

Stranded at the gate

A couple missed their trip entirely — ChatGPT got the country’s entry rules wrong, and they trusted it.

Tasmania · 2025

Inexistent tourist spots

An AI travel site invented “Weldborough Hot Springs.” Dozens drove out; a local pub fielded the confused arrivals.

Source: CNN ↗
April · 2024

The Eiffel Tower… in Beijing

Travel AIs confidently place real landmarks in the wrong cities and route people to places that don’t exist.

~90% of AI-generated itineraries contain errors.

Source: SEO Travel study, 2025 ↗

And on the topic of dishonesty

Blaming AI for layoffs — and the counterargument.

There was AI-washing (dressing up ordinary work as “AI”); now there is “AI layoffs.” Regulators have already started fining it.

The lazy math
AI eliminates 4 jobs.
Cut four, keep one, pocket the savings — short-term saving, long-term shrink.
The honest math
AI superpowers all five = 25×.
Multiply your people. Don’t subtract them.

Where we are now

What this shift means for a culture like ours.

Terrain dictates the game

Same tools. Different games.

China
Scale & speed: mass-produce, iterate, ship.
Japan
Craft & discipline (monozukuri, kaizen, ikigai).
Europe
Industrial B2B: SAP, ASML, Dassault.
India / Indonesia
Mass B2C; e.g. Gojek, Shopee, Jio.
The West
Mature, deep-capital markets.
The Philippines
Similar language, different market, resources, maturity.

You can’t replicate an outcome without recreating the conditions that produced it.

Where we actually stand
Digital natives

Young. Fluent. Fast. World-ready.

25.7
median age — among the world’s youngest
PSA, 2020
#2
in Asia for English — EF 578 vs India 504
EF EPI 2025
$40B
IT-BPM, 1.9M jobs — ~8% of GDP
IBPAP 2025
70→34%
cost as the reason clients pick us
IBPAP

We were never just cheap. And cheap is the part AI erases first.

Cebu has lived both answers

Passenger. And driver.

2008
Furniture · the lesson

Once the country’s furniture capital.

Commodity work bled out to automation and cheaper hubs. Design-led makers survived on craft, not price.

TODAY
BPO · the live call

$40B · 1.9M jobs · 8% of GDP.

Our biggest edge now stands at the same fork, facing AI and automation. Will this be another furniture-like loss?

How Cebu navigates the AI world

Leveraging characteristics unique to the Philippines as a human capital hub

Cebu steered with genuine craft

Cebu City

Artists for ASEAN

Insisted on original artistry to welcome ASEAN. An institution refusing the tool, on purpose, for identity.

Cebu Province

Interactive tourism maps

Drawn by human hands, coded with technology. Origination human. Production digital. Access: World.

Cebuanimation

Real Animators, Real Talent

Upskilling entry-level animators with genuine craft and modern tools — plus business workshops.

Cebu Capitol

Human talent—augmented, not replaced

72 hours, done by hand

Welcoming the world for ASEAN, Cebu’s deadline begged for GenAI. Cebuano artists drew it by hand — because Cebu is a UNESCO Creative City of Design.

Genuine, not generated

Tourism data and maps — real places, on-the-ground data, mapped by human hands for Cebu Province. Not hallucinated. Sourced.

Enhanced, not obsolete

When AI gutted low-value animation, Cebu trained its animators up-market — Cebuanimation.

Don’t compete on what AI copies.
Compete on what it can’t.

Relationship-first trust Creativity & craft Hospitality & service DNA English + cultural fit A 26-year-old’s hunger

“It’s the Indian, not the pana.”

The tool never made the marksman.

Your work today
Idea 20%Labor 80%
AI takes the labor → reinvest it
Ideation — the part only you can do
So — to AI, or not to AI?

We don’t reject innovation.
We shape it.

Because even with every tool, nothing beats human creativity.

QR ppt.mata.ph
Scan to revisit
ppt.mata.ph
Up next — beyond tools and automation, into craft and innovation:
the SolutionsFest Showcase, from Cebu’s own builders. →